Your privacy is fundamental to how we operate. Learn how we protect your data.
Last Updated: January 13, 2025
Seekral ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered B2B matchmaking platform.
By using Seekral, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
When you register for Seekral, we collect your name, email address, company name, role, and sector information to create and manage your account.
You may provide additional information such as your company description, capabilities, technology interests, procurement needs, and contact preferences.
We automatically collect information about how you use our platform, including pages visited, features used, searches performed, and interactions with other users.
We collect device information, IP addresses, browser type, operating system, and cookies to ensure platform security and optimize performance.
To provide and improve our AI-powered matchmaking services, facilitate connections between buyers and suppliers, and deliver personalized recommendations.
To send you service updates, match notifications, security alerts, and respond to your inquiries. You can opt out of marketing communications at any time.
To analyze platform usage, measure feature effectiveness, identify trends, and continuously improve our services and user experience.
To protect against fraud, unauthorized access, and ensure compliance with legal obligations and export control regulations.
All data transmitted to and from Seekral is encrypted using industry-standard TLS/SSL protocols. Data at rest is encrypted using AES-256 encryption.
We implement role-based access controls, multi-factor authentication, and regular security audits to protect your information from unauthorized access.
Our platform is hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA, automated backups, and disaster recovery procedures.
You have the right to access your personal data and request a copy in a portable format at any time through your account settings.
You can update or correct your information through your profile settings. You may request account deletion at any time, subject to legal retention requirements.
You can withdraw consent for data processing at any time. Note that certain services may not be available if you withdraw consent.
You can opt out of marketing emails by clicking the unsubscribe link in any email or adjusting your notification preferences.
We retain your data for as long as your account is active and as necessary to provide our services.
After account deletion, we retain certain data for up to 90 days for backup purposes, then permanently delete it unless legally required to retain longer.
We may retain certain data for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.
Seekral operates globally and may transfer your data to countries outside your residence. We ensure appropriate safeguards are in place for all international transfers.
We comply with GDPR, CCPA, and other applicable data protection regulations. Data transfers are protected by Standard Contractual Clauses or other approved mechanisms.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. For detailed information about our use of cookies, please review our Cookie Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: privacy@seekral.com
Address: Seekral Privacy Team, Global Operations
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Seekral after any modifications indicates your acceptance of the updated Privacy Policy.